|Title||Operational and Safety-based Analyses of Varied Toll Plaza Configurations|
|Publication Type||Conference Paper|
|Year of Publication||2013|
|Authors||McKinnon IA, Knodler J.Michael A, Christofa E|
|Conference Name||Road Safety and Simulation–International Conference|
|Conference Location||Rome, Italy|
Toll plaza operation is a critical component of roadway operations throughout the United States, as tolls provide both a means of revenue for expansion and opportunity for demand management. Efforts to maximize vehicle throughput and reduce delay has led to the emergence of electronic toll collection (ETC), a paramount solution to congestion reduction at these major highway bottlenecks. While new payment collection strategies have arisen, traditional cash payments are generally still accepted. In turn, ETC has introduced a new form of driver decision making at toll plazas due to payment choices.